Municipalities across the United States take advantage of the efficiency of outsourcing their property and casualty insurance claims processes, since a complete claims operation is quite expensive to set up and manage on an ongoing basis; particularly when a municipalities aren’t in the business of administering claims.

BrightClaim offers a full range of claims services to help municipalities ensure that claims are administered properly and, when necessary, in conjunction with the Reciprocal philosophy to pay just claims fairly and promptly, and to resist meritless claims.  We understand the complexities associated with claims presented against municipalities, and help you achieve your primary goal: insuring your own future.

Complete Claims Outsourcing
BrightClaim collaborates with you to deliver an integrated set of claims services based on your specific needs. With a wide selection of claims services – that work well together or independently – BrightClaim delivers tangible outcomes based on your objectives.
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Claims Administration
BrightClaim offers claims administration services that are available individually or collectively to provide a complete outsourced claims administration service, including:

Claims Processing – Payment Processing – Claims Monitoring

With a single point of contact for all claims functionality, ClaimsCore allows you to select from services ranging from FNOL to complete claims outsourcing, including final settlement and payment. ClaimsCore is designed to adapt to many claims environments, and can be used for complete claims outsourcing, overflow outsourcing, or your specified claim department functionality.
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Claims Adjusting
BrightClaim offers claims adjusting provided by BrightNET – our extensive national network of credentialed independent adjusters. BrightNET-approved independent adjusters must go through a rigorous credentialing process that documents financial stability, regulatory compliance, technical sophistication and service capability.
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Catastrophe Services
BrightClaim provides a dedicated catastrophe response for major events or pocket storms.  Our veteran leadership has been involved in every major North American catastrophe event for the last 25+ years. With an extensive background in catastrophe claims and highly trained field professionals, BrightClaim offers exceptionally capable catastrophe response teams. BrightClaim’s field operations are managed by experienced supervisory personnel using catastrophic management technology. Our adjusters are trained to use loss-estimating technology that meets industry standards.
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Contents Services
BrightClaim offers complete solutions for all personal and commercial property contents claims. Choose from services ranging from complete research for like, kind and quality replacement items to Onsite Contents Services with professional onsite supervision.
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Independent Inspection & Estimating Services
BrightClaim Inspection Services offer a nationwide network of experienced, skilled independent inspectors, supported by customer contact programs as well as data gathering and management processes. We offer warranty programs, property claim and contractor re-inspection programs, and inspection/estimating services for direct repair programs.
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Direct Repair Services
BrightClaim provides municipalities with a variety of claims solutions that include inspections, contractor, installation and warranty management, along with repair program implementation. BrightClaim’s Direct Repair Services are backed by our proprietary web-based application, which is customized to fit your specific claims processes.
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Vendor Management
BrightClaim’s Vendor Management services include procurement and credentialing of your existing independent adjuster (IA) vendors, creating a customized IA Network, access to BrightNET, integrated centralized assignment processes, established pricing, vendor bill review and customized metrics and outcome reports.
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Large Loss / General Adjusters Group
BrightClaim has taken the guesswork out of finding a true GA level adjuster.   Because no official certification exists today, BrightClaim establishes guidelines for experience, education and references for all adjusters in our network.   This assures you of consistent service delivery in all areas of the country.   We can further credential our network based on your customized requirements to assure your protocols and goals are met on every claim.   CV’s and resumes are provided, allowing you to see, in advance, the quality and experience of your Large Loss network.
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